Home › Forums › Forum English (EN) › Sonos – \"unable to play swyh.mp3 – the track is not encoded correctly\" › Reply To: Sonos – \"unable to play swyh.mp3 – the track is not encoded correctly\"
I had the same problem as users above – but my problem was I had a VPN connection active, and when I installed SWYH it took the IP address from the VPN connection. But Sonos could not connect through the VPN. So I disabled the VPN then uninstalled and reinstalled SWYH. Then going back to Tools > HTTP Live Streaming I saw the URL now had the regular IP address which I could see in cmd prompt, when running the “ipconfig” command. Thank you Albert Chen for the hints!!!